'Forget-me-not' ― Totes

Pre-Orders: Some items are available to pre-order and usually ship within 2–3 weeks. If your size or color is unavailable, email us at hello@samasama.co.za to enquire.

Delivery Times:

— South Africa: 1–2 working days in major areas; up to 10 in outlying regions.

— International: Delivery via DHL Express. Estimated 15–20 working days. Customs delays may apply.

Local Rates:

— ZAR 90.00 (Western Cape)

— ZAR 130.00 (Nationwide)

— Free shipping on SA orders over ZAR 1200.00

International Rates: Calculated at checkout based on location. Customs/import duties are the buyer’s responsibility.

Order Updates: You’ll receive confirmation and tracking via email once your order is processed and shipped.

— We accept returns within 14 working days of delivery.

— Items must be unused, in original condition with tags and packaging.

— Sale items are final and cannot be returned or exchanged.

How to return:

Email hello@samasama.co.za with your order details and reason for return.

Return the item to:

Sama Sama Studio, Unit 210, Salt Circle Arcade, 374 Albert Road, Woodstock, 7925

(or via Postnet, R99 courier, to Woodstock Postnet, Cape Town)

Refunds:

Processed via Payfast once the item is received and checked. Please allow 5–10 working days to reflect.

Please Note:

— Shipping costs are non-refundable.

— Returns missing original tags/bags may be subject to a small fee.

— International orders are non-refundable if undelivered due to incorrect info or customs fees.

Refer to our size guide for more info.