Need help?
Frequently Asked Questions
We've answered some of our most common questions below. If you can't find what you're looking for, we'd love to hear from you.
Email us anytime at support@samasama.co.za.
Shopping
Sama Sama is primarily an online store.
We also have a presence at the V&A Watershed Storefront and stock at Strangers Club.
If you'd like to try on a garment before purchasing, you're welcome to get in touch to arrange a visit to our Cape Town studio by appointment.
All Sama Sama garments are thoughtfully made in South Africa.
We proudly partner with local manufacturers and makers who share our values of quality craftsmanship, fair working conditions and thoughtful production.
Our garments are designed with comfort and ease in mind, often featuring relaxed silhouettes intended to be worn and loved for years.
If you're unsure which size to choose, we'd be happy to help. Simply email us at support@samasama.co.za with your measurements or the style you're interested in.
You can also visit our Size Guide for detailed garment measurements.
Many of our garments are produced in limited quantities, so once a style sells out it may not be restocked.
Some pieces may return through future production runs or as part of our Classic Collection.
If you're looking for a sold-out item, please contact us, we're always happy to check availability through our studio or retail partners.
Our Classic Collection is a carefully curated range of timeless Sama Sama favourites designed to be worn season after season.
These pieces remain available throughout the year wherever possible and are crafted using durable natural fabrics chosen for their longevity and everyday versatility
Orders & Shipping
Ready-to-ship orders are generally dispatched within 1 - 3 business days.
Delivery within South Africa typically takes:
• Major centres: 1 - 3 business days
• Regional areas: up to 10 business days
Pre-order items have longer lead times, which will be stated on the relevant product page.
Yes.
We ship worldwide using DHL Express.
International delivery generally takes between 5–15 business days after dispatch, depending on your destination and customs processing times.
Please note that customs duties, import taxes and clearance fees are the responsibility of the customer.
We don't currently offer made-to-order or customised garments.
As a small-batch slow fashion brand, our production process doesn't allow for individual garment alterations. However, if you have a specific request, please get in touch, we'll always do our best to assist where possible.
Returns
If your order hasn't yet been dispatched, we're happy to cancel it and issue a full refund.
If your order has already been delivered, returns and exchanges are handled in accordance with our Returns Policy.
Please visit our Returns page for full details.
Collaborations
We always enjoy connecting with photographers, artists, designers, stylists, writers and other creatives whose work aligns with our values.
If you have an idea or would like to work together, we'd love to hear from you.
Please email us at support@samasama.co.za.
Yes.
We offer garment rentals for editorials, campaigns, television productions and creative projects.
Rental pricing depends on the garments required and the length of the hire.
Please contact us with your project details and we'll happily prepare a quotation.
From time to time we welcome interns and work experience placements, depending on the season and our studio capacity.
If you'd like to be considered, please send us your CV, portfolio (where applicable) and a short introduction.
We offer wholesale opportunities both within South Africa and internationally.
If you're interested in stocking Sama Sama, we'd love to hear more about your store.
Please get in touch via our Contact page or email us at support@samasama.co.za.
We're always happy to help.








