FAQ's

How long does it take to deliver my order?

Our standard delivery time is to have your order shipped within 14 days, this varies and we aim to reduce this time, though all items bought through the online store are made to order. If you would like to get an item immediately we have various styles and sizes available at out outlets.

The Strangers Club - 1 Braemar Rd, Green Point, Cape Town, 8005 / 9.00am - 15.00pm / info@thestrangersclub.co.za / @thestrangersclubct
Betterhalf&friends - 99 Juta /  99 Juta St, Johannesburg, 2000 / 9.00am-5.00pm weekdays / info@99juta.co.za / @betterhalfandfriends
The Biscuit Mill - The Neighbourhoods Market / 375 Albert Rd, Woodstock, Cape Town, 7915 / Saturday's 9.00 - 15.00pm / @neighbourgoodsmarket 

Can I get a refund?

If you have placed an order and have not received it yet, you are able to get a full refund. If your order has been delivered to you you need to follow the instructions in our Shipping & Returns page.

Do you deliver internationally?

Yes, for international deliveries we use DHL, shipping can take up 10 working days from sending the parcel. We will provide the tracking number as soon as your package has shipped. Please ensure you provide complete and accurate information for your contact details and address, as we will not be held liable for undelivered or lost parcels. Please note that you may be liable for shipping or import duties when importing goods into your country.

Whats my size?

Please refer to our size guide if you are trying to figure out your size. If you have any questions don't hesitate to contact us via Instagram @samasamacpt, or email - samasamact@gmail.com